Corporate Malfunction

This is work in America in the 21st Century:
Toy ‘R’ Us clerk is worried she might get written up because she isn’t selling enough “Reward Cards”.
The Bank of America teller tells you that you can use the ATM next time for your transaction. The teller is advocating reducing teller staff.
Fifth Third Bank Commercial Banking pushes sales competitions that result in winners held up as a great example for the rest of us. Rest of the staff knows with certainty the winner lied about the number of sales calls, new business, whatever.
Postal workers are required to scan bar codes on individual house mailboxes so managers can track them and check how quickly they are delivering mail on their route. This required purchase of new equipment and the carriers have to lug around something that looks like an oversize remote. And they’ve hired new supervisors to oversee this program. Also they follow mail carriers and advise them on ways to save 10 seconds by cutting thru a parking lot and such. Of course these supervisors need a new boss to oversee them. They could save a lot more money by trashing the program.
My Kroger store upgraded their self-scan check out system. Now every time I use it it requires an attendant override to get it to work properly.
Try to buy something at Barnes & Noble. You have to answer 20 questions just to pay cash for a simple magazine! ‘You can save 10% with a member card, do you have one?’ ‘Has anyone explained to you the benefits of membership?’ ‘What is your email address?’ ‘Do you want a bag?’ I am making a $5.09 purchase but don’t want to come back because it is just a real pain.
Chase branch managers have to spend their time greeting customers at the door. Who is running the bank, making loans, taking care of bank business?
Companies are too large and run by people who spend all day looking at number, percentage change, and all that useless data capabilities built into software programs at every company.
Is this truly progress? No wonder there are so many inefficiencies! Everybody to too preoccupied with measuring performance and have forgotten about doing the work. It is all about growing, selling more, buying into the latest technology for customer database, client management systems, sale force measurement tools. Design another survey that I will throw away.